At UnivDatos, we are committed to providing high-quality market research reports and a seamless purchasing experience. However, we understand that customers may sometimes need to request a cancellation or refund. This policy outlines the terms and conditions under which such requests are processed.
Cancellation requests must be submitted via email to [email protected] along with the order details and payment confirmation.
Any cancellation request will be considered on a case-by-case basis at the sole discretion of UnivDatos.
If the cancellation is approved, a full or partial refund may be issued depending on the circumstances.
If a cancellation request is approved, a refund will be processed to the original payment method.
Refunds will be processed within 10-15 business days, subject to the customer’s bank or payment provider policies.
Cancellation requests made after 24 hours of payment are less likely to be approved.
Once the report has been accessed, downloaded, or shared, the purchase is non-refundable.
Refunds are not applicable for custom research or consulting services unless explicitly agreed upon in writing.
For any inquiries related to cancellations or refunds, please reach out to us at:
📧 Email: [email protected]
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