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Field Service Management Market

Global Field Service Management Market is expected to foresee significant growth. APAC to lead the growth!

Global field service management market is expected to register a CAGR of around 18% over the period of 2021-2027. This is mainly due to the increasing demand for mobility for real-time visibility, and the increase in adoption of IoT driving the adoption of cloud-based field service management solutions. Field service management means the management of the resources of enterprises employed at the property of clients, rather than on the property of enterprises. The field service management market is uplifting on account of the increasing demand for tracking activities in the field along with the increasing demand for time and cost-effective solutions. Moreover, the integration of artificial intelligence, AR, and VR in the field services sector followed by increasing adoption of IoT driving the adoption of cloud-based FSM solutions will positively stimulate the industry landscape.

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Based on deployment, the field service management market is bifurcated into cloud and on-premises. Among these categories, the on-premises segment held a prominent share of the market in 2020 and is expected to witness a robust CAGR during the forecast period because it provides total control over information about customers and the company to the enterprise. On-premises solutions are installed and hosted in the enterprise’s infrastructure and are managed by its own IT staff.

Based on industry, the field service management market is divided into information and communication technology, banking and financial services, healthcare, manufacturing, and others. Among the categories, the manufacturing industry captured a prominent share in the market and is anticipated to grow at a robust CAGR during the forecast period. Rapid industrialization is positively influencing the manufacturing industry to automate field operations and processes, field service management allows enterprises to achieve this goal.

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For a better understanding of the market adoption of field service management the market is analyzed based on its worldwide presence in the countries such as North America (US, Canada, Rest of North America), Europe (Germany, France, Spain, UK, and Rest of Europe), Asia-Pacific (China, Japan, India, South Korea Rest of APAC), Rest of the World. The Asia Pacific acquired a considerable market share in the field service management market and is expected to grow at a significant CAGR rate mainly owing to the growing industrialization, urbanization, and population coupled with increasing investments in infrastructure projects, which is further contributing to the field service management market in the region.

Some of the major players operating in the field service management market are Oracle Corporation, Microsoft Corporation, Salesforce Inc., Trimble Inc., FieldAware Inc., SAP SE, Coresystems AG, Industrial and Financial Systems, Infor Inc., and GeoConcept SAS.

Global Field Service Management Market Segmentation

Market Insight, by Type

• Solutions
• Services

Market Insight, by Organization size

• Large Enterprises
• SMEs

Market Insight, by Deployment

  • Cloud
  • On-premises              

Market Insight, by Industry

  • Information and Communication Technology
  • Banking and Financial Services
  • Healthcare
  • Construction
  • Others

Market Insight, by Region

  • North America
    •  US
    •  Canada
    •  Rest of North America
  • Europe
    • Germany
    • France
    • Spain
    • UK
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Rest of Asia-Pacific
  • Rest of the World

Top Company Profiles

  • Oracle Corporation
  • Microsoft Corporation
  • Salesforce Inc.
  • Trimble Inc.
  • FieldAware Inc.
  • SAP SE
  • Coresystems AG
  • Industrial and Financial Systems
  • Infor Inc.
  • GeoConcept SAS

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