Author: Vikas Kumar
11 October 2021
Global interactive e-commerce kiosks market is expected to reach the market valuation of USD 36.22 billion by 2027 expanding at a reasonable CAGR of 4.8% during the forecast period (2021-2028) from USD 26.2 billion in 2020. A self-service device deployed at various public utilities and aids the users to interact with digital content and information through a user-friendly interface is known as interactive kiosks.
The interactive e-commerce kiosks market is witnessing an uptick owing to growing investment for installing kiosks and various collaborations and partnerships among the industry players. For example, in December 2020, Olea Kiosks, Inc., a visionary provider of self-service kiosk solutions, announced a strategic partnership with UrVenue, the leading hospitality technology platform to layer in another customer touchpoint at different venues and hotel properties that drives self-service revenue with transactions that are contactless, resource-free, branded, and always open for business.
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Furthermore, The demand for interactive kiosks has been increasing across the globe owing to the growth in the development of smart cities and smart infrastructure is driven by increasing technological spending on smart city initiatives by various private and government bodies. For instance, the global technology spending on smart city initiatives is anticipated to reach USD 189.5 billion by 2023, up from USD 104.3 billion in 2019. Furthermore, the need to manage the crowd at various places and consumer inclination towards self-service technologies that enables them to attain any service self-reliantly without any involvement of any representative is also adding to the pace of the interactive e-commerce kiosks market growth globally.
However, some of the major restraints in the market include the high setup cost of self-service systems and cybercrime risks are impeding the growth of this market globally.
Based on type, the market is divided into bank kiosks, self-service kiosks, and vending kiosks. The vending kiosks segment dominated the interactive e-commerce kiosks market and grabbed XX% market share in 2020 and will witness a considerable CAGR of XX% during the forecast period (2021-2027F) as it is one of the most convenient ways of grabbing a quick snack and thus, there has been an increase in deployment of vending machines. For instance, as per the data of ukvending, Japan has been one of the leading countries boasting with one vending machine for every 23 people.
Based on component, the global interactive e-commerce kiosks market is segmented into hardware, software, and services. The hardware segment occupied the largest share and is expected to grow at a CAGR of XX% during the forecast period 2021-2027. This segment includes displays, printers, scanners, sensors, among others. The growth of this segment is attributed to the growing technological advancement and frequent launches of advanced kiosks. Owing to this, there has been an increase in demand for various kiosks hardware as more and more industry players are focusing on launching advanced kiosks.
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Additionally, the report provides detailed report also provides insights of global interactive e-commerce kiosks market according to the regions such as North America (United States, Canada, and the Rest of North America), Europe (Germany, France, Italy, Spain, United Kingdom, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, and Rest of APAC), Rest of World has been conducted. North America dominated the market and generated revenue of USD xx billion in 2020 owing to an overall increase in increase in smart city initiatives. At the same time, Asia-Pacific is also identified as a potential market offering significant growth opportunities for several market players in the global interactive e-commerce kiosks market.
NCR Corporation, Diebold Nixdorf AG, KIOSK Information Systems, ZEBRA Technologies Corporation, Emboss Ltd., Meridian Kiosks LLC, Advanced Kiosks, Redyref Interactive Kiosks, Source technologies, SlabbKiosks are some of the key players operating in the global interactive e-commerce kiosks market. Several M&As along with partnerships have been undertaken by these players to develop new and innovative kiosks.
Global Interactive E-commerce Kiosks Market Segmentation
Market Insight, by Type
Market Insight, by Component
Market Insight, by End-Use
Market Insight, by Region
Top Company Profiles
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